Swan Group strengthened an already close relationship with Crown during the demanding and very involved refurbishment of the Promenade Hotel foyer, business centre and guest rooms.
The style had to flow seamlessly from the original areas into the newly refurbished spaces, and it was imperative for the duration of works that the hotel could function as usual. This was not only to minimise disruption to guests and visitors but to accelerate the delivery of hotel rooms and maximise capacity.
The refurbishment incorporated 291 contemporary guest rooms across eight levels, along with the hotel corridors, foyer and business centre, in just 18 weeks. Throughout the construction period, we were required to return a completed hotel room each week ready for use by guests.
Swan Group closely collaborated with Crown’s domestic suppliers of furniture to create a polished finish. In the lobby, the existing stone cladding was removed and replaced with a crisp white 3D tile feature wall, and we employed a solar reflective film to the foyer high-level glazed atrium roof. High specification feature wallpaper was introduced in the corridors and hotel rooms, and Belbien vinyl within the lift cars.
The result is a stylish destination that heightens Crown’s reputation as a hotel that provides guests with modern luxury and traditional service.